Bot API

Authorization

Proceed directly to the 'Key List' for the robot and 'API Management' for the domain. Copy directly by selecting the copy option next to the key.

{{auth}}=Bearer

Bot Details

To retrieve the name, description, and time zone of the bot, you can make a GET request to the appropriate endpoint.

GET /_api/v1/bot/info

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

RESPONSE JSON

{
  "rc": 0,
  "data": {
    "id": "12345678",
    "name": "bot",
    "description": "example",
    "locale": "en_US"
  }
}

RESPONSE PATH	Description
rc	Response code. 0 => Successful response, non-zero values indicate errors.
error	Error message generated when the response code is non-zero.
data.id	Bot ID.
data.name	Bot name.
data.description	Bot description.
data.locale	Bot language/locale.

Bot Conversations

The graphical conversation flow of the bot, including knowledge base and question-answer pairs.

Flow Conversations

POST /_api/v1/bot/chat

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

REQUEST JSON

{
    "branch": "dev",
    "platform": "messenger",
    "userId": "8840402706055126",
    "type": "text",
    "payload": {
        "query": "weather",
        "type": "text"
    }
}

REQUEST_PATH	Required	Type	Description
branch	x	ENUM	prod, dev. If null, it is prod by default.
platform	v	STRING	Available options: line, messenger, api, telegram.
userId	v	STRING	Defined by the caller, can use UUID.
type	v	ENUM	event、text、attachment
scene	x	STRING	The name of the scene. Default is "Main". If specified, it will correspond to the "Return to Main Scene" in the context node. For more details, refer to "Bot Flow".
payload	v	OBJECT	The message sent to DMflow.

payload

type = text

Text message

"payload": {
  "query": "xxx",
  "type": "text"
}

PAYLOAD_PATH	Required	Type	Description
query	v	STRING	The question/query.
type	v	ENUM	text (currently only supports text)

type = attachment

File message

"payload": {
  "url": "xxx",
  "id": "uuid",
  "name": "text.txt"
  "size": 10240,
  "type": "file"
}

PAYLOAD_PATH	Required	Type	Description
url	x/v	STRING	Either the file URL or the file ID.
id	x/v	STRING	Either the file URL or the file ID.
name	v	STRING	The name of the file.
size	v	NUMBER	The file size.

Image message

"payload": {
  "url": "xxx",
  "id": "uuid",
  "previewImageUrl": "xxx"
  "type": "image"
}

PAYLOAD_PATH	Required	Type	Description
url	x/v	STRING	Either the image URL or the image ID.
id	x/v	STRING	Either the image URL or the image ID.
previewImageUrl	x	STRING	The thumbnail image URL.

Video message

"payload": {
  "url": "xxx",
  "id": "uuid",
  "previewImageUrl": "xxx"
  "type": "video"
}

PAYLOAD_PATH	Required	Type	Description
url	x/v	STRING	Either the video URL or the video ID.
id	x/v	STRING	Either the video URL or the video ID.
previewImageUrl	x	STRING	The thumbnail image URL.

Audio message

"payload": {
  "url": "xxx",
  "id": "uuid",
  "duration": 60
  "type": "audio"
}

PAYLOAD_PATH	Required	Type	Description
url	x/v	STRING	Either the audio URL or the audio ID.
id	x/v	STRING	Either the audio URL or the audio ID.
duration	x	NUMBER	The duration of the audio (in seconds).

type = event

Interrupt event

It interrupts the current context and starts from the specified context. After the specified context is completed, it returns to the current context to continue the process.

"payload": {
  "context": "xxx",
  "type": "sleep"
}

PAYLOAD_PATH	Required	Type	Description
context	v	STRING	The context to interrupt to.

Ignore event

When called, it does nothing.

"payload": {
  "type": "ignore"
}

Start event

When called, it clears the current session status and starts over.

"payload": {
  "type": "start"
}

End event

Similar to the "Start event", but it does not ask the starting node's question again and keeps the sleep status. It should be used in conjunction with the "Wake-up Mode".

"payload": {
  "type": "end"
}

RESPONSE JSON

{
    "rc": 0,
    "data": {
        "replies": [
            "{\"text\":\"The weather is nice today.\"}"
        ],
        "msg_type": "JSON",
        "version_id": "274504579784423095",
        "fallback": false,
        "status": "WAIT"
    }
}

RESPONSE PATH	Type	Description
rc	NUMBER	Response code. 0 => Successful response, non-zero values indicate errors.
error	STRING	Error message generated when the response code is non-zero.
data.replies	ARRAY	Array of replies/answers.
data.msg_type	ENUM	Response type: TEXT, IMAGE, AUDIO, VIDEO, EVENT, JSON, FILE. Currently only supports JSON and TEXT.
data.version_id	STRING	Current bot version.
data.fallback	BOOLEAN	Whether a fallback occurred.
data.status	ENUM	WAIT、LISTEN

data.replies

When the platform in the REQUEST is set to a dialogue template, the data.replies in the RESPONSE will output the JSON for that platform.

Assuming the REQUEST platform is set to "api", the response will be as follows:

{
    "rc": 0,
    "data": {
        "replies": [
            "The weather is nice today."
        ],
        "msg_type": "TEXT",
        "version_id": "274504579784423095",
        "fallback": false,
        "status": "WAIT"
    }
}

data.status

• WAIT: Waiting for user response.
• LISTEN: Only listening without taking action. It should be used with the "Wake-up Mode" in the starting node.

Q&A Dialogue

POST /_api/v1/bot/faqs/{faqId}

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

REQUEST JSON

{
    "text": "engineer",
    "userId": "12345"
}

REQUEST_PATH	Required	Type	Description
text	v	STRING	The question being asked
userId	v	STRING	Defined by the caller, can use UUID
bestThreshold	x	FLOAT	0.1~1 Best answer threshold
suggThreshold	x	FLOAT	0.1~1 Suggested answer threshold
timezone	x	NUMBER	Default 800 -> UTC+08:00

RESPONSE JSON

{
    "rc": 0,
    "data": {
        "answer": "[\"job_interview\"]",
        "question": "Interview for Java Engineer",
        "type": "REDIRECT",
        "fallback": false,
        "suggQuestions": [
            {
                "question": "Interview for Node.js Engineer",
                "answer": "[\"interview_nodejs\"]",
                "type": "REDIRECT"
            },
            {
                "question": "Introduction to Node.js Engineer",
                "answer": "[\"describe_nodejs\"]",
                "type": "REDIRECT"
            },
            {
                "question": "Introduction to Angular Engineer",
                "answer": "[\"describe_angular\"]",
                "type": "REDIRECT"
            }
        ]
    }
}

RESPONSE_PATH	Type	Description
rc	NUMBER	Response code, 0 => successful response, non-zero for errors
error	STRING	Error message generated when the response code is non-zero
data.answer	STRING	type = 'REDITECT'=>'["targetContext"]', type=TEXT=>'answer'
data.type	ENUM	REDIRECT、TEXT
data.fallback	BOOLEAN	Whether it failed to find a match
data.suggQuestions	ARRAY	If other answers exceed the suggested answer ratio, they will be displayed

data.type

• REDIRECT => JSONARRAY STRING used for redirecting to other contextual nodes
• TEXT => Plain text answer

data.suggQuestions

PATH	Type	Description
question	STRING	Question text
answer	STRING	Answer text
type	ENUM	REDIRECT、TEXT

Domain Details

Filter based on the domain opened by the bot.

Domains

GET /_api/v1/bot/domains?types=faqEnum&types=tableqaEnum

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

Parameter	Description
types	faqEnum (FAQs), tableqaEnum (Table-QAs), intentEnum (Intents)

RESPONSE JSON

{
    "rc": 0,
    "data": {
        "domains": [
            {
                "name": "hire",
                "description": "Interview",
                "id": "267950411136516195",
                "type": "faqEnum"
            },
            {
                "name": "phone",
                "description": "Phone Introduction",
                "id": "271530283370373185",
                "type": "tableqaEnum"
            },
            {
                "name": "car",
                "description": "Car Introduction",
                "id": "263431310541176907",
                "type": "tableqaEnum"
            }
        ]
    }
}

RESPONSE PATH	Description
rc	Response code, 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.domains[0].name	Domain name
data.domains[0].description	Domain description
data.domains[0].id	Domain ID
data.domains[0].type	Domain type

FAQ List GET /_api/v1/bot/faqs

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

RESPONSE JSON

{
    "rc": 0,
    "data": {
        "faqs": [
            {
                "name": "hire",
                "description": "Interview",
                "id": "267950411136516195"
            }
        ]
    }
}

RESPONSE PATH	Description
rc	Response code, 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.faqs[0].name	Domain name
data.faqs[0].description	Domain description
data.faqs[0].id	Domain ID

Table-QA List

GET /_api/v1/bot/tableqas

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

RESPONSE JSON

{
    "rc": 0,
    "data": {
        "tableqas": [
            {
                "name": "car",
                "description": "Car Introduction",
                "id": "263431310541176907"
            },
            {
                "name": "phone",
                "description": "Phone Introduction",
                "id": "271530283370373185"
            }
        ]
    }
}

RESPONSE PATH	Description
rc	Response code, 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.tableqas[0].name	Domain name
data.tableqas[0].description	Domain description
data.tableqas[0].id	Domain ID

User Details

Get Users

POST /_api/v1/bot/users

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

REQUEST JSON

{
  "platform": "api",
  "index": 0,
  "size": 10
}

REQUEST_PATH	Required	Description
platform	v	Platform options: line, messenger, api, telegram
index	v	Index starting from 0
size	v	Number of users to retrieve
systemFields	x	System user properties
customFields	x	Custom user properties
includes	x	Included tags
afterUpdatedTime	x	Retrieve users updated after a specific time

systemFields

Example:

{
  "platform": "api",
  "index": 0,
  "size": 10,
  "systemFields" : {
      "username": "xxx"
  }
}

REQUEST_PATH	Data Type	Description
systemFields	OBJECT	Used to fill in default system properties
systemFields.username	STRING	System username

customFields

Example:

{
  "platform": "api",
  "index": 0,
  "size": 10,
  "customFields" : [
      {
	      "key": "username",
	      "op": "eq",
	      "value": "John"
	  }
  ]
}

REQUEST_PATH	Data Type	Limit	Description
customFields	ARRAY	10	Used for custom properties
customFields[0].key	STRING		Property key
customFields[0].op	STRING		Property comparison: gte (greater than or equal to), lte (less than or equal to), eq (equal to), not_eq (not equal to)
customFields[0].value	STRING		Property value; convert time to seconds, numbers must match the data type

includes

Example:

{
  "platform": "api",
  "index": 0,
  "size": 10,
  "includes" : [
      "254870170810449954"
  ]
}

REQUEST_PATH	Data Type	Limit	Description
includes	ARRAY	10	Included tag IDs

afterUpdatedTime

REQUEST_PATH	Data Type	Description
afterUpdatedTime	Long	Retrieve users updated after this time (in milliseconds)

RESPONSE JSON

{
  "rc": 0,
  "data": {
    "page": {
      "total": 2,
      "size": 10,
      "index": 0
    },
    "users": [
      {
        "updatedTime": 1665674749,
        "createdTime": 1662800401,
        "hasImage": false,
        "id": "388634744657944592",
        "fields": [
          {
            "constraintType": "datetimeEnum",
            "id": "283615327961481304",
            "value": "1641312000",
            "key": "birthday",
            "desc": "Birthday"
          },
          {
            "constraintType": "stringEnum",
            "id": "478075408797933588",
            "value": "John",
            "key": "username",
            "desc": "Username"
          }
        ],
        "userId": "5610b61ca183abb1a48de8b8955c1627",
        "platform": "@api",
        "enabled": false,
        "username": "John",
        "tags": [
          {
            "id": "254870170810449954"
          },
          {
            "id": "256770248043135038"
          }
        ]
      }
    ]
  }
}

RESPONSE PATH	Description
rc	Response code, 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.page.total	Total number of filtered users
data.page.index	Current page index
data.page.size	Current page size
data.users[0].image	User image (available for line and messenger)
data.users[0].updateTime	Update time (in seconds)
data.users[0].createdTime	Creation time (in seconds)
data.users[0].hasImage	Indicates if the user has an image (available for line and messenger)
data.users[0].id	User's DMflow ID
data.users[0].userId	User's platform ID
data.users[0].platform	Platform options: line, messenger, api, telegram
data.users[0].enabled	Indicates if the user is enabled. If the user is blocked on Line, it will be disabled.
data.users[0].username	User's username
data.users[0]tags	User tags
data.users[0].tags[0].id	Tag ID
data.users[0].fields	User properties
data.users[0].fields[0].constraintType	datetimeEnum (datetime), stringEnum (string), numEnum (number), passwdEnum (password)
data.users[0].fields[0].id	Field ID
data.users[0].fields[0].key	Field key
data.users[0].fields[0].value	User's value for the field
data.users[0].fields[0].desc	Field description

Get User

There are two ways to retrieve user information:

Method 1: Using the user's generated ID

GET /_api/v1/bot/users/{userId}?platform=messenger

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

Parameter	Description
platform	Platform options: line, messenger, api, telegram/_api/v1/bot/info.

Method 2: Using the DMflow ID

GET /_api/v1/bot/users/_id/{id}

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

RESPONSE JSON

{
  "rc": 0,
  "data": {
    "image": "{{IMAGE_PROVIDER}}/f15a4a8a28de8519e5502fbf393ed3fd",
    "updatedTime": 1665674749,
    "createdTime": 1662800401,
    "hasImage": true,
    "id": "488634744657944593",
    "fields": [
      {
        "constraintType": "datetimeEnum",
        "id": "283615327961481304",
        "value": "1641312000",
        "key": "birthday",
        "desc": "Birthday"
      },
      {
        "constraintType": "stringEnum",
        "id": "478075408797933588",
        "value": "John",
        "key": "username",
        "desc": "Username"
      }
    ],
    "userId": "5610b60ca183abb1a48de8b8955c1627",
    "platform": "@fbmessenger",
    "enabled": true,
    "username": "John",
    "tags": [
      {
        "lastModifiedTime": 1664382904,
        "count": "2",
        "name": "tag1",
        "id": "254870170810449954",
        "desc": "Tag 1"
      },
      {
        "lastModifiedTime": 1664382875,
        "count": "4",
        "name": "tag2",
        "id": "256770248043135038",
        "desc": "Tag 2"
      }
    ]
  }
}

RESPONSE PATH	Description
rc	Response code. 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.image	User image (available for line and messenger)
data.updateTime	Update time (in seconds)
data.createdTime	Creation time (in seconds)
data.hasImage	Indicates if the user has an image (available for line and messenger)
data.id	User's DMflow ID
data.userId	User's platform ID
data.platform	Platform options: line, messenger, api, telegram
data.enabled	Indicates if the user is enabled. If the user is blocked on Line, it will be disabled.
data.username	User's username
data.tags	User tags
data.tags[0].lastModifiedTime	Last modified time for the tag (in seconds)
data.tags[0].count	Number of times the tag has been assigned
data.tags[0].name	Tag name
data.tags[0].id	Tag ID
data.tags[0].desc	Tag description
data.fields	User properties
data.fields[0].constraintType	datetimeEnum (datetime), stringEnum (string), numEnum (number), passwdEnum (password)
data.fields[0].id	Memory Field ID
data.fields[0].key	Memory Field key
data.fields[0].value	Memory User's value for the field
data.fields[0].desc	Memory Field description

User Conversation - Type 1

GET /_api/v1/bot/users/{userId}/conversations

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

Parameter	Required	Description
platform	v	Available platforms: line, messenger, api, telegram
size	v	Number of conversations
page	v	Page index starting from 0
branch	x	Default is "prod", options: dev, prod
from_type	x	Filter conversations based on the source (API, USER, BOT, THIRD_PARTY). Filtering is applied after pagination, so the number of conversations may be less than the specified size.
msg_type	x	Filter conversations based on message type (text, image, audio, video, json, event, none, html, files, file, redirect). Filtering is applied after pagination, so the number of conversations may be less than the specified size.

User Conversation - Type 2

GET /_api/v1/bot/users/_id/{id}/conversations

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

Parameter	Required	Description
size	v	Number of conversations
page	v	Page index starting from 0
from_type	x	Filter conversations based on the source (API, USER, BOT, THIRD_PARTY). Filtering is applied after pagination, so the number of conversations may be less than the specified size.
msg_type	x	Filter conversations based on message type (text, image, audio, video, json, event, none, html, files, file, redirect). Filtering is applied after pagination, so the number of conversations may be less than the specified size.

RESPONSE PATH	Description
rc	Response code. 0 => Success, non-zero => Error
error	Error message generated when the response code is non-zero
data.messages	Array of messages
data.messages[0].from	Source type (from_type)
data.messages[0].type	Message type (msg_type)
data.messages[0].content	Message content
data.messages[0].createTime	Message creation time
data.total	Total number of messages
data.cur_page	Current page index
data.total_page	Total number of pages
data.size	Number of messages currently displayed

Update User

PATCH /_api/v1/bot/users/{userId}

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

REQUEST JSON

{
  "sysFields": {
    "username": "John"
  },
  "platform": "api"
}

Parameter	Required	Type	Description
platform	v	ENUM	Platform options: line, messenger, api, telegram
sysFields	x	OBJECT	System properties to be updated
customFields	x	ARRAY	Custom properties to be updated
tags	x	ARRAY	Tags to be assigned

sysFields

REQUEST_PATH	Required	Type	Description
sysFields	v	OBJECT	Used to fill in the default system properties
sysFields.username	x	STRING	User's system username
sysFields.enabled	x	BOOLEAN	Indicates if the user is enabled

Example:

{
  "sysFields": {
    "username": "John"
  },
  "platform": "api"
}

customFields

REQUEST_PATH	Type	Description
customFields	OBJECT	Used to fill in the custom properties
customFields.xxx	STRING	ID of the custom field, can be found in "Retrieve Memory Templates"

Example:

{
  "customFields": {
    "478075408797933588": "John"
  },
  "platform": "api"
}

tags

This will replace all tags assigned to the user.

{
  "tags": ["254870170810449954"],
  "platform": "api"
}

RESPONSE JSON

{
    "rc": 0,
    "data": {
        "success": true
    }
}

RESPONSE PATH	Description
rc	Response code. 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.success	Indicates if the modification was successful (true)

Template Details

Tags and user access data fields within the memory template.

Tag Query

GET /_api/v1/bot/tags

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

RESPONSE JSON

{
  "rc": 0,
  "data": {
    "tags": [
      {
        "name": "tag1",
        "description": "Tag 1",
        "id": "254870170810449954"
      },
      {
        "name": "tag2",
        "description": "Tag 2",
        "id": "256770248043135038"
      }
    ]
  }
}

RESPONSE PATH	Description
rc	Response code. 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.tags[0].name	Tag name
data.tags[0].description	Tag description
data.tags[0].id	Tag ID

User Memory Template Query

GET /_api/v1/bot/memories

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

RESPONSE JSON

{
  "rc": 0,
  "data": {
    "userFields": [
      {
        "description": "Username",
        "id": "478075408797933588",
        "type": "stringEnum",
        "key": "username"
      },
      {
        "description": "Birthday",
        "id": "283615327961481304",
        "type": "datetimeEnum",
        "key": "birthday"
      },
      {
        "description": "Password",
        "id": "477723514581819413",
        "type": "passwdEnum",
        "key": "passwd"
      }
    ]
  }
}

RESPONSE PATH	Description
rc	Response code. 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero
data.userFields[0].id	Memory field ID
data.userFields[0].description	Memory field description
data.userFields[0].key	Memory field key
data.userFields[0].type	Memory field type (stringEnum, numEnum, datetimeEnum, passwdEnum)

Events

User Registration Event

POST /_api/v1/bot/event/register

HEADER KEY	HEADER VALUE
Authorization	{{auth}}

REQUEST JSON

{
  "broad_hash_id": "xxxxxxxxx",
  "platform": "line",
  "userId": "Uxxxxxxxxx"
}

REQUEST_PATH	Required	Description
broad_hash_id	v	Provided by broad (ID)
platform	v	Platform options: line, messenger, api, telegram
userId	v	Client user ID

RESPONSE PATH	Description
rc	Response code. 0 => successful response, non-zero for errors
error	Error message generated when the response code is non-zero

Contact Information

Email: [email protected]

DMflow.chat Official website: DMflow.chat (We changed our domain to www.dmflow.chat on 2024-05-18)